Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: This includes order verification, quality check and packaging. All orders are processed same day* or the following business day**.
- Shipping time: This refers to the time it takes for items to be shipped to the destination. All orders are shipped via USPS. US orders usually take between 3-7 business days to arrive at their destination***. International delivery will take 7–21 business days***.
We cannot be held responsible if you enter an incorrect shipping address such that the package is shipped to another person/address and/or cannot be recovered. You will need to place a new order if you would like to have the order shipped to the correct address. We cannot issue refunds for address mistakes that are out of our control.
Customers have 14 days from the delivery date shown on the tracking to report a missing or damaged package. Please inspect each item for defects immediately upon receipt.
*Orders placed before 12pm PST will be shipped out same day
**Unless delays are noted on our homepage and/or product pages
**Delays are to be expected during the holiday seasons